Frozen/Broken Pipes

Broken black irrigation pipe and connector on concrete with debris.

Broken and Frozen Pipes


If your home has suffered water damage as a result of broken or frozen pipes, there is a good chance your claim will be covered. However it is your responsibility to take action immediately. If your insurance company believes you have delayed in your response, they can deny your entire claim.


Unfortunately, if you are like most people, water damage and water claims are not your expertise. When disaster strikes, don’t make the mistake and try to handle your claim on your own. Worse yet, don’t trust your insurance company to treat you fairly or to pay you what you deserve. Remember, the main goal of the insurance company adjuster is to pay out as little as possible on every claim.

Turn your water claims over to the Public Adjusters at Up Front Settlements. Our adjusters are experienced and trained in the water process and can stand on your side to ensure your claim is handled properly. Attempting to handle a $10,000 or $50,000+ water claim against your insurance company is no different than going to court without an attorney. Don’t make this mistake. With 24 years of experience dealing with water damage as a result of broken or frozen pipes, you can trust the Public Adjusters at Up Front Settlements to protect your rights and ensure you get the money you deserve.

Frequently Asked Questions

  • Can frozen pipes cause a covered insurance claim?

    Coverage depends on the policy and circumstances of the loss. Prompt action and thorough documentation are important when frozen or broken pipes cause property damage.

  • What should I do after a pipe bursts?

    Stop the water source if it is safe, protect the property from additional damage, document the loss, save receipts, and notify the appropriate parties promptly.

  • Can a public adjuster help with frozen pipe damage?

    Yes. A public adjuster can document water damage, review policy coverage, prepare the claim, and negotiate with the insurer.

  • Can delayed action affect a frozen pipe insurance claim?

    It can. Delays in preventing additional damage or reporting a loss may create coverage questions, so prompt action and documentation are important.

  • Does frozen pipe damage include damage to walls and flooring?

    Potentially. Water from a burst or frozen pipe can damage walls, flooring, ceilings, contents, and other property depending on the circumstances and policy coverage.

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